Do you provide Invitation Visa letters?
We do not provide these as we cannot be liable for this.
Can I get a refund on my ticket?
Tickets can only be refunded if you are selected as a speaker, otherwise tickets are non-refundable. They can however be assigned to someone else as a gesture of goodwill.
Assigning an ticket to someone else
When you purchase a ticket it creates and assigns the ticket to the user that purchased the ticket. This will be able to changed soon so it can be assigned to other users.