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See you in 2018!!

More than a CMS: Lessons learned from 7 years delivering integrated, mission critical native Drupal CMS, CRM & BPM solutions

Track: Community & Business | Skill level: Beginner
Steve Purkiss

For the past 7 years we have been developing and delivering CRM (Customer Relationship Management) & BPM (Business Process Management) 'the Drupal way' using entities & panels to organisations sometimes managing millions of contacts, and have invested over £350k in building a Drupal distribution providing this functionality for all to freely use.

Using case studies from across both the commercial sector like Journeycall and NGOs including Friends of the Earth Europe we will show how integrated CMS, CRM & BPM solutions with intelligent integrations significantly outperform providing CMS functionality with external integrations into third party software such as CiviCRM & Salesforce. Benefits in terms of flexibility, ease of use, time to market, total cost of ownership, software and data sovereignty, and turning problem systems into a joy rather than a chore to use are all down to Drupal's capabilities to be much more than just a CMS!

We are currently rebuilding our flagship product in Drupal 8 and this session is a retrospective of what we've learned over the years along with a look forward to what's coming in Drupal 8 and how you can get involved.

Attendees of this session will leave with knowledge of the tools required to offer more to their clients or organisation using Drupal than to just manage content, along with an insight into the trials and tribulations of building a product with Drupal.

Here’s a link to a webinar we recorded a year ago about our native Drupal CRM:

Keynote Speakers

Matt Glaman

Matt Glaman

(Saturday keynote)

Matt Glaman is a developer at Commerce Guys. He is an open source developer who has been working with Drupal since 2013. He is author of the Drupal 8 Development Cookbook, maintainer of, and lover of Irish Whiskey.

Twitter: @nmdmatt

Jeffrey A 'JAM' McGuire

Jeffrey A. "jam" McGuire

(Sunday keynote)

Jeffrey A. "jam" McGuire—Evangelist, Developer Relations at Acquia—is a memorable and charismatic communicator with a strong following at the intersection of open source software, business, and culture. He is a frequent keynote speaker at events around the world. He writes and talks about technology, community, and more on weekly podcasts and as a blogger on This all helps satisfy his inner diva, which he also feeds with performances as a storyteller and musician.

Twitter: @horncologne

Danese Cooper

Danese Cooper

(Sunday closing keynote)

Danese Cooper currently serves as chairperson of the Node.js Foundation. She also works in an open source role at PayPal. Previously she was Director of the Open Source Hardware Association and CTO of the Wikimedia Foundation. She had brief stint at the Bill & Melinda Gates Foundation as a consulting open source strategist. She has been involved with open source since 1999.

Twitter: @divadanese

CxO Day Speakers

Sarah Wood OBE

Unruly Co-Founder (CEO)

Sarah Wood

David Axmark

Co-founder of MySQL

David Axmark

Ben Finn OBE

Co-Founder of Sibelius and CEO at Stealth Poker

Ben Finn

Barney Brown

Head of Digital at Cambridge University

Barney Brown

Professor Andre Spicer

Professor of Organisational Behaviour at Cass Business School City, University London

Andre Spicer

Paul Reeves

Reevo UN Limited

Paul Reeves



CxO Day

Drupal apprentices

The best people to train new developers are developers

The Drupal Apprenticeship Scheme will be running a London intake in March. If you are interested in hiring an apprentice or know someone who would benefit from the scheme please get in touch via the link below.

  • Created and run by experienced developers
  • Teaches core skills and best practice
  • Extensive support for businesses and teams

We are also really keen to hear from people who might be interested in mentoring, training and helping us to develop and review training materials to make sure they stay absolutely current and relevant.

Find out more

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