Improving the Contributor Experience
The Drupal Community Working Group (CWG) upholds the Drupal Code of Conduct in order to maintain a friendly and welcoming community for the Drupal project. Since its inception, the CWG has dealt with numerous issues related to contributor frustration and burnout. The Drupal 8 development cycle in particular resulted in an increased number of reported issues that threatened to undermine morale and productivity within the community. The CWG is concerned that if the root causes of these kinds of issues remain unaddressed, they will continue to surface and ultimately result in fewer people who are motivated to contribute to the Drupal project.
As part of our ongoing efforts to maintain documentation and processes focused on the health of the community, the CWG has spent time conducting research, including a survey and interviews of dozens of Drupal contributors, to better understand the issues that they’ve experienced. This session will explore some of the root causes of contributor frustration and burnout in the community and offer some ideas for how to help improve the contributor experience moving forward. We also hope you will contribute your feedback and input into helping make the contributor experience as positive as we can.